why images is shown as question mark in some of the ADS email

I can not see images on some of my emails in apple mail, they all marked as question mark, I tried every method I could find, but all failed. But emails from other vendor seems ok, for example, Apple, best buy, not sure what happened to the email from my company.


thanks

MacBook Pro 14″, macOS 12.2

Posted on Mar 6, 2022 6:14 AM

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Question marked as Top-ranking reply

Posted on Mar 6, 2022 11:06 AM

I would look at the source of one of these emails by going to View -> Message -> Raw Source and find the portion of the HTML content that points to one of the "?" images in question.


Look for something like this:


<img class="img-logo" src="https://<valid Internet address>"  width="106" height="39" border="0" />


The problem may be that your company is not using an Internet address for the images and is not attaching the images but hosting the images on an Intranet server inside your companies local area network behind a firewall that is inaccessible from outside of the internal company network.


You may need to contact your company IT staff to discuss the situation.


1 reply
Question marked as Top-ranking reply

Mar 6, 2022 11:06 AM in response to relaxslow

I would look at the source of one of these emails by going to View -> Message -> Raw Source and find the portion of the HTML content that points to one of the "?" images in question.


Look for something like this:


<img class="img-logo" src="https://<valid Internet address>"  width="106" height="39" border="0" />


The problem may be that your company is not using an Internet address for the images and is not attaching the images but hosting the images on an Intranet server inside your companies local area network behind a firewall that is inaccessible from outside of the internal company network.


You may need to contact your company IT staff to discuss the situation.


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why images is shown as question mark in some of the ADS email

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