I purchased a new MAC and connected my Canon printer MX350 to it. I used this same printer with my prior MAC. With the prior MAC I could log into System Preferences, Printers and Scanners, and make a choice of either printing on the MX350 of scanning. I no longer have that option. When I go to Printers and Scanners I only have the option to print. I don't know whether this is an issue with the printer or the MAC. However, I need to be able to scan. Can you help?
To scan, please use the Image Capture app. IC is already installed. Please refer to
Scan images in Image Capture on Mac - Apple Support
To scan, please use the Image Capture app. IC is already installed. Please refer to
Scan images in Image Capture on Mac - Apple Support
I think I can help. If you will bear with me, I will offer some things to consider which may be useful. Whenever we install an operating system upgrade or some OS updates, printers and scanners will often stop working. In your case, you are connecting to a new computer with a different operating system. Then a new OS compliant software must be installed. What you can do is to thoroughly check the vendor's web site for updated compliant software that works. If none is available, then you should ask when it will be released. If that doesn't work, you can try scanning using Apple's Image Capture app as suggested. It will scan, but is not full featured. Another alternative is to download and try the full featured scanner software from VueScan. You can try it for free. It will show a watermark until you purchase it. I bought it and can recommend it. I have no association with VueScan. Good luck.
VueScan Scanner Software for macOS Catalina, Windows 10, and Linux
Hii Ronasara,
Thanks for the detailed response regarding the printer connectionerror to the new MAC.
I have followed your guide by installing the new OS Compliant software and it worked for me.
Thanks once again !!
Regards
Rancy
You are welcome. By sharing what we know here, we all become a bit smarter.
All pleasures are mine, yes we are also learning from you guys .. Thanks again !!
Connection to Printer/Scanner
