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MacBook Air keyboard

Hi,


The keyboard on my 2019 MacBook has suddenly stopped working. The backlight stopped a few months ago but I could live with that however, the entire keyboard has now stopped working. I thought it might need to be shut down and restarted so I did that... except now I can’t log back in because well.. the keyboard doesn’t work.


Trackpad is working fine though.


Laptop has never been dropped, had anything spilled on it and is stored in a silicone case.


How do I fix this? Thank you

MacBook Air

Posted on Mar 6, 2022 6:39 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 7, 2022 2:32 AM

Hi,

You'd better make Genius Bar reservation or take your MacBook Air to Apple Authorized Service Provider to be examined your keyboard.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


1 reply

MacBook Air keyboard

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