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Mac book air will not go past choose network on startup

I backed up my Mac book air and then transferred it to my new Mac book pro. I left it over night and the battery died. I plugged it in and when it started it said Choose Network. I chose the network and after about 30 minutes I got a symbol with a globe and a symbol and a Apple support address. It won't go past that screen no matter what I do


MacBook Air 13″, macOS 12.2

Posted on Mar 6, 2022 6:31 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2022 7:24 PM

I've tried and it always goes back to the Choose Network screen and I can not do anything else. Since I transferred everything on the back up to my new MacBook Pro, could it have wiped out the OS? I did not clear anything off, I was going to do that today so I could send it in as a trade in. Worked perfectly yesterday.


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Question marked as Top-ranking reply

Mar 6, 2022 7:24 PM in response to Scott-he-him

I've tried and it always goes back to the Choose Network screen and I can not do anything else. Since I transferred everything on the back up to my new MacBook Pro, could it have wiped out the OS? I did not clear anything off, I was going to do that today so I could send it in as a trade in. Worked perfectly yesterday.


Mar 6, 2022 6:44 PM in response to mpd1232

Hello,


The "globe and a symbol" indicates your Mac tried to start up Recovery OS but could not. The below article gives details and next steps.


About macOS Recovery on Intel-based Mac computers - Apple Support

"If you see the globe and alert symbol, try these solutions:

  • Make sure that your Mac can connect to the internet. If you're not prompted to choose a Wi-Fi network during startup, choose a network from the Wi-Fi menu , if available.
  • Press Command-R at startup to try using the built-in Recovery system instead of internet Recovery.
  • Connect to the internet using Ethernet instead of Wi-Fi, or vice versa.
  • Connect to the internet from a different Wi-Fi or Ethernet network. Your network configuration might not allow the internet access that macOS Recovery needs.
  • Try again later, because the issue might be temporary.
  • Start up from another disk or volume, if available, or use a bootable installer to reinstall macOS.

If you still need help, please contact Apple Support."


I hope this helps.

Mac book air will not go past choose network on startup

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