Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
I cannot delete old esim profiles that have ‘NO SIM’ beside them. When touching the profile the only option is to move contacts to an active plan. There is no prompt to delete. There are no options when sliding left.
iPhone 13 Pro Max
I have spoken to the carriers and they have no control over it.
When you migrate data such as when buying a new phone, the disused profile is transferred to the new phone with no data or settings for a network. It’s simply a label that remains with ‘NO SIM’ beside it.
There us no way to remove disused labels.
This is on Apple.
I have spoken to the carriers and they have no control over it.
When you migrate data such as when buying a new phone, the disused profile is transferred to the new phone with no data or settings for a network. It’s simply a label that remains with ‘NO SIM’ beside it.
There us no way to remove disused labels.
This is on Apple.
No, as I have already shown in the screenshot there is no option to remove the profile.
Only an active profile has that prompt.
aaron272,
As recommended in the article below, contacting your carrier is the best step towards resolving eSIM-related issues.
Transfer or convert your current SIM to an eSIM on your new iPhone
If you feel strongly that this issue is iPhone-related, we recommend that you reach out to us here so we can take a closer look into the issue: Get Support
Take care!
Hello aaron272,
You can remove this eSIM profile from your iPhone. Check out this page to learn how: About eSIM on iPhone. There is a section at the bottom of this page labeled "Erase your eSIM."
If you need to erase your eSIM, follow these steps:
1. Go to Settings.
2. Tap either Cellular or Mobile Data.
3. Tap the plan you want to erase.
4. Tap Remove Cellular Plan.
We hope this information helps you out.
Cheers!
Thank you for getting back to us, aaron272.
To continue troubleshooting, you'll want to reach out to the carriers for further help removing them.
Have a great day!
Removing old eSim
