You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Airpod pro case overheating causing the earbuds to melted!!

I left my airpod pro charged over night. In the morning noticed the case was really hot and I open the case found out one of my earbud melted. Took the airpod pro to apple store. The tech there check it out and was going to replace a new earbud ( still under the warranty) but he think something is wrong with the case causing the earbud to melt. So he recommended for me to send it to Apple repair facility. I went to send it after 2-3 days. I received a message saying need to pay $89 to repair the earbud Due TO THE earbud is damage. They said it is not warranty because it is damage not defected. called and talked to many people. Nothing they can do. This is so wrong. Apple need to do better at this. There are plenty cases when you search up airpod overheating on google.

Posted on Mar 7, 2022 11:38 AM

Reply

Similar questions

There are no replies.

Airpod pro case overheating causing the earbuds to melted!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.