Left shift key doesn't "shift"

The left shift key on my MacBook Air M1 2020 no longer "shifts". No CAPS, no @#$ etc. It had been working fine but now it has just stopped. In fact, it doesn't seem to do anything much less "shift".

Ideas, suggestions?

MacBook Air (2020 or later)

Posted on Mar 7, 2022 11:51 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 8, 2022 10:22 AM

Hi spyrun23,


If the one Shift key works as expected, but the other Shift key is not working, you may need to have the Mac evaluated for service. You can also use Keyboard Viewer to see if the Mac is recognizing the Shift key is being pressed.


Use the Keyboard Viewer on Mac - Apple Support


Mac Repair - Official Apple Support


Please don't hesitate to let us know if you need additional assistance.


Cheers.

1 reply
Question marked as Top-ranking reply

Mar 8, 2022 10:22 AM in response to spyrun23

Hi spyrun23,


If the one Shift key works as expected, but the other Shift key is not working, you may need to have the Mac evaluated for service. You can also use Keyboard Viewer to see if the Mac is recognizing the Shift key is being pressed.


Use the Keyboard Viewer on Mac - Apple Support


Mac Repair - Official Apple Support


Please don't hesitate to let us know if you need additional assistance.


Cheers.

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Left shift key doesn't "shift"

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