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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My son has a 2013 MacBook pro, High Sierra version 10.13.6. Whenever he tries to do a security update, it says the network connection was lost. He checked the network and it is connected so not user what to do. He's having trouble doing any updates so I'm not sure what is going on.
MacBook Air 13″, macOS 10.13
Bvwilliams Said:
"Error Message 'The network connection was lost': My son has a 2013 MacBook pro, High Sierra version 10.13.6. Whenever he tries to do a security update, it says the network connection was lost.[...]"
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Use Ethernet:
There is an error connecting to Apple's servers. So, connect using an Ethernet cable, rather than using WiFi. Ethernet is hardwired, meaning it is a more reliable and trustworthy source of connectivity. You connect it from the computer into the router.
Bvwilliams Said:
"Error Message 'The network connection was lost': My son has a 2013 MacBook pro, High Sierra version 10.13.6. Whenever he tries to do a security update, it says the network connection was lost.[...]"
-------
Use Ethernet:
There is an error connecting to Apple's servers. So, connect using an Ethernet cable, rather than using WiFi. Ethernet is hardwired, meaning it is a more reliable and trustworthy source of connectivity. You connect it from the computer into the router.
Error Message "The network connection was lost"
