Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am trying to tunr on ADP on my Mac. I've updated all of my devices. I get the following error message...
Advanced Data Protection Not Available
Check your network connection and try again.
My network connection is fine.
I am in the US.
MacBook Pro 15″, macOS 13.2
Hi Mark Gregor-Pearse,
Running updated software on all of your devices is one of the requirements for turning on Advanced Data Protection, so that's great that you've updated them. The next step would be to make sure the additional requirements are being met as well. Learn more here: How to turn on Advanced Data Protection for iCloud.
Requirements
To turn on Advanced Data Protection for iCloud, you need:
• An Apple ID with two-factor authentication.
• A passcode or password set for your device.
• At least one account recovery contact or recovery key. If you don't already have one, you'll be guided to set one up when you turn on Advanced Data Protection.
• Updated software on all of the devices where you're signed in with your Apple ID:
• iPhone with iOS 16.2
• iPad with iPadOS 16.2
• Mac with macOS 13.1
• Apple Watch with watchOS 9.2
• Apple TV with tvOS 16.2
• HomePod with software version 16.2
• Windows computer with iCloud for Windows 14.1
Managed Apple IDs and child accounts are not eligible for Advanced Data Protection.
Kind regards.
This is not an answer to the question, it's just the same instructions available from Apple.
My phone is updated to iOS 16.2. My 2017 MacBook (compatible with ADP per Apple) is updated to Ventura OS 13.1. But when I try to enable ADP, I get a message that my MacBook can't be updated to support ADP. This makes no sense, according to the above.
Thanks, I had a similar issue but with two Roku devices in my profile. Once I removed them, I was able to enable Advanced Data Protection.
This does worry me. Will I have issues if I sign in to the Apple TV app on my Roku again? Are we going to suddenly lose access to anything that doesn't support ADP?
The error was also very misleading. I also had an issue removing devices in System Preferences on the Mac: there wasn't a confirmation window after removing them and they remained in System Settings until I restarted the app. It's all very convoluted, I expect more from Apple.
Can or will the user provide a Screen Shot of the " About this Mac " without the serial number ?
I was able to resolve my problem by deleting a couple of stale Apple TVs from my devices. These ATVs were not upgraded to the most recent TVOS.
Advanced Data Protection Error Message
