Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hy i am uchechi i can't enter my Apple ID how do i go about it

bought a london used phone but the ID wont let me operate it


Posted on Mar 8, 2022 1:14 AM

Reply
Question marked as Best reply

Posted on Mar 8, 2022 1:51 PM

Are you seeing an Activation Lock?


If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.


Turn off Activation Lock - Apple Support.  *


If you aren't seeing an Activation Lock, what happens when you try to enter your Apple ID? Error message(s)?

1 reply
Question marked as Best reply

Mar 8, 2022 1:51 PM in response to uchechy56

Are you seeing an Activation Lock?


If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.


Turn off Activation Lock - Apple Support.  *


If you aren't seeing an Activation Lock, what happens when you try to enter your Apple ID? Error message(s)?

Hy i am uchechi i can't enter my Apple ID how do i go about it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.