I received an email, allegedly from iCloud, stating that the monthly charge for my 200 GB storage could not be processed. It has been successfully processed for over a year. Email contained instructions on how I could re-enter billing details. I DO NOT respond to unsolicited emails, especially when instructed to re-enter charge card info.
Is this a valid email?
Maybe. Without seeing the email it's hard to say. Normally Apple will address you by the name they have on file for you from your Apple ID information and never include an attachment in their emails for any reason.
You can of course follow the steps here to verify your payment method instead: link-> Change, add, or remove Apple ID payment methods - Apple Support
You can also see here to identify fake or fraudulent emails purporting to be from Apple: link-> Identify legitimate emails from the App Store or iTunes Store - Apple Support
Maybe. Without seeing the email it's hard to say. Normally Apple will address you by the name they have on file for you from your Apple ID information and never include an attachment in their emails for any reason.
You can of course follow the steps here to verify your payment method instead: link-> Change, add, or remove Apple ID payment methods - Apple Support
You can also see here to identify fake or fraudulent emails purporting to be from Apple: link-> Identify legitimate emails from the App Store or iTunes Store - Apple Support
Here is a list of support numbers Contact Apple for support and service – Apple Support (UK)
It does say UK but there are numbers for other locations.
Is there an actual phone number for customer support I can call?
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What Si_Fe said.
200GB monthly charge
