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Safari can't verify the identity of the website

This message comes up every time I try to log in to my bank, ebay, paypal, vodafone, hotmail, etc. Basically everything I try to log into. It tells me the certificate is invalid, or the issuer is invalid. This just started one day a little while ago. I have all these pages bookmarked and safari used to be fine with them. I downloaded firefox to see if it was just a safari thing, and it did not have this problem. Can someone please tell me how to fix this with safari? Version 5.0.1

MacBook Pro, Mac OS X (10.6.4)

Posted on Aug 8, 2010 8:48 PM

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Posted on Aug 9, 2010 12:15 AM

HI and welcome to Apple Discussions....

From the Safari Menu Bar click Safari/Reset Safari. Select all the boxes. Then from the Menu Bar click Safari/Quit Safari.

Now relaunch Safari. Try logging into one of those sites.

If that didn't help, try troubleshooting the Safari .plist file.

Open a Finder window. Select your Home Folder in the Sidebar on the left. It has a small house icon. Then open the Library folder then the Preferences folder. Move the com.apple.Safari.plist file from the Preferences folder to the Desktop. Now launch Safari. Navigate to a site that normally has a signed certificate like your bank. If you can do this without the invalid certificate dialog, move that .plist file to the Trash.









Carolyn 🙂
93 replies

Oct 23, 2012 11:03 PM in response to RussyPlum

I recently experienced the same issue regarding getting the message "Safari can't verify the identity of the website" I started by reseting Safari. This alone did not work. What worked for me was going into:


Safari - Preferences - Privacy - Cookies and Other Website Data (here I found 80 websites that were storing data that was not deleted by resetting Safari) I clicked on details and selected "Remove all" This is what did the trick for me. 😀


I hope you find this information helpful.

Oct 24, 2012 9:11 AM in response to MIPV

Some people are seeing the problem fix itself, I have not been so lucky and I really would hate to lose all my passwords and other information by resetting and deleting everything. I have not been successful with any other fix though (I tried repairing Keychain, changing the clock, removing certificates). I hope someone is looking into what looks more and more like a security problem with Safari.

Mar 10, 2013 10:13 PM in response to fm001133

I was also experiencing the same issue, and an upgrade to Mountain Lion did not resolve the problem. I did go into the date & time preferences, and selected the "automatically..." box, and the issue resolved. Unfortunately, the automatic time setting is actually off by an hour.


Surely there is a better solution for the long term. But, at least I can get on with my work. I posted to perhaps add attention to the issue, and to confirm for others this will at least offer a potential immediate solution.

Mar 17, 2013 5:27 PM in response to RussyPlum

Strangly, I have just begun to receive these pop-ups today. Just when I also keep getting scam pop-ups from "AOL" wanting me to provide billing info on Firefox.


I dont think it's a conincidence. My date and time are fine and I cant think of any other reason for it.


I think it's time for a very aggressive anit-virus, anti-worm softare.


As one of the posters indicated, it is a virus or worm, or malware.

Aug 29, 2013 8:35 AM in response to RussyPlum

Hello,


I am having the same issue as everybody here. "Safari can't verify the identity of the website "platform.twitter.com," I have also received the same verification error with a facebook site. The sites that I get it most is with gmail.com and google.com. I have done everything in all of these posts, with no luck. I have used my MacBook Pro elsewhere and the error hasn't popped up. It only happens when I am on my home network. Everybody that uses my network gets the error via MacBook's, iPhone's, iPad's ... When I use my home network is the only time I get the error. Hence, I believe that the error has something to do with my router, network, etc. Any ideas ... ?

Aug 29, 2013 10:32 AM in response to Cesar Perez

Hey... I think you're the first person who is on to something here. If you don't mind, can I ask you're internet provider? I have Cox and have been seriously considering getting rid of it anyway. My sister did as she found that when receiving phone calls her internet was interrupted - especially when trying to use call waiting. Also, I think Cox deceives you into believing you might get 25mbs uploads - but when doing the speed tests online while talking to a Cox rep I never got much over 10. I'm not here to try to dismiss one carrier over another - I just want to figure out what is happening. I too have tried pretty much every suggestion here and most of the time they might work - but only temporarily. I have found that not only on my Mac - but on all of our networked tech - you have to disconnect temporarily or restart (which *****) - to get to the website that it said prior to that it was "invalid" or some other warning. I don't know why Apple hasn't done anything to fix this. I can't load my local newspaper website without a warning about Facebook and Twitter.


So? Anyone else have some commentary here - oh - and please make it useful this time. None of us need any smart alec comments on our tech info or ability. Consider that the average user is not posting here when commenting. Most of us are fairly well informed and knowledgeable - and have probably tried all the easy methods to fix this.

Safari can't verify the identity of the website

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