Apple fitness app freezes when I open the fitness sectiion to try a get a workout. The summary and sharing sections work fine but when I choose the fitness tab it freezes the whole thing and then shuts down after a bit.

Apple fitness + app freezes when I select the fitness tab to select a workout. The summary and sharing tabs work fine until I choose that tab and then they all freeze and the app closes after a few seconds.


Posted on Mar 9, 2022 9:24 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2022 8:55 AM

Hello Leoheaps1,


When features or apps freeze, you can power off the device and restart. This can help resolve this:

  1. Power off your iPhone. Depending on which iPhone you use with your Apple Watch, follow these steps: Restart your iPhone
  2. Power off your Apple Watch. Press and hold the side button and then slide to power off on screen.
  3. Wait a few moments before restarting both.
  4. Test to see how Fitness+ works after this.


If you're continuing to experience the same thing, update the software on your iPhone and Apple Watch.


Go to Settings > General > Software Update to check for updates on both devices. Complete the updates.


To update the Apple Watch, open the Watch app on your iPhone and tap General > Software Update. More information will be provided how to update there.


Let us know if the issue continues after those steps.


Cheers.

1 reply
Question marked as Top-ranking reply

Mar 10, 2022 8:55 AM in response to Leoheaps1

Hello Leoheaps1,


When features or apps freeze, you can power off the device and restart. This can help resolve this:

  1. Power off your iPhone. Depending on which iPhone you use with your Apple Watch, follow these steps: Restart your iPhone
  2. Power off your Apple Watch. Press and hold the side button and then slide to power off on screen.
  3. Wait a few moments before restarting both.
  4. Test to see how Fitness+ works after this.


If you're continuing to experience the same thing, update the software on your iPhone and Apple Watch.


Go to Settings > General > Software Update to check for updates on both devices. Complete the updates.


To update the Apple Watch, open the Watch app on your iPhone and tap General > Software Update. More information will be provided how to update there.


Let us know if the issue continues after those steps.


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple fitness app freezes when I open the fitness sectiion to try a get a workout. The summary and sharing sections work fine but when I choose the fitness tab it freezes the whole thing and then shuts down after a bit.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.