You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 Pro Max screen dims in direct sunlight.

When I’m on my phone for an extended period of time in direct sunlight the screen will suddenly dim like it’s about to sleep and stay that way for hours unless I stay off the phone for while. A reboot will fix it for at most 20 seconds before starting it again. I have turned brightness all the way up. Disabled auto brightness in accessibility and does nothing.

iPhone 12 Pro Max

Posted on Mar 10, 2022 6:30 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 11, 2022 8:27 AM

Hello DillonBothwell,


It sounds like expected behavior based on the following information:

"If your device gets too warm

iOS and iPadOS devices have built-in protections to prevent overheating. If the interior temperature of your device exceeds the normal operating range, your device will protect its internal components by attempting to regulate its temperature. Here are some of the higher ambient-temperature conditions and activities to avoid, because they might cause your device to change performance and behavior:

  • Avoid leaving your device in a car on a hot day.
  • Avoid leaving your device in direct sunlight for an extended period of time.
  • Avoid using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps.

If the interior temperature of your device exceeds the normal operating range, you might notice these changes:

  • Charging, including wireless charging, slows or stops.
  • The display dims or goes black.
  • Cellular radios enter a low-power state. The signal might weaken during this time.
  • The camera flash is temporarily disabled.
  • Performance slows with graphics-intensive or augmented-reality apps or features."

This information is found in If your iPhone, iPad, or iPod touch gets too hot or too cold. You might need to wait for your iPhone's temperature to return to normal range to resolve this issue if you're spending a lot of time in the direct sunlight.


Kind regards.


Similar questions

2 replies
Question marked as Top-ranking reply

Mar 11, 2022 8:27 AM in response to DillonBothwell

Hello DillonBothwell,


It sounds like expected behavior based on the following information:

"If your device gets too warm

iOS and iPadOS devices have built-in protections to prevent overheating. If the interior temperature of your device exceeds the normal operating range, your device will protect its internal components by attempting to regulate its temperature. Here are some of the higher ambient-temperature conditions and activities to avoid, because they might cause your device to change performance and behavior:

  • Avoid leaving your device in a car on a hot day.
  • Avoid leaving your device in direct sunlight for an extended period of time.
  • Avoid using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps.

If the interior temperature of your device exceeds the normal operating range, you might notice these changes:

  • Charging, including wireless charging, slows or stops.
  • The display dims or goes black.
  • Cellular radios enter a low-power state. The signal might weaken during this time.
  • The camera flash is temporarily disabled.
  • Performance slows with graphics-intensive or augmented-reality apps or features."

This information is found in If your iPhone, iPad, or iPod touch gets too hot or too cold. You might need to wait for your iPhone's temperature to return to normal range to resolve this issue if you're spending a lot of time in the direct sunlight.


Kind regards.


iPhone 12 Pro Max screen dims in direct sunlight.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.