Onscreen keyboard won’t open when needed

My onscreen keyboard randomly won’t pop-up when I need it. Appears to be independent of which app I’m using, but has occurred in several apps at different times. The onscreen keyboard will appear and not appear in the same app at different times. For example, I wasn’t able to type to create a username on this site in Safari so I opened Notes - where I was able to type and pasted the username. However, last night, I couldn’t get the onscreen keyboard to work in Notes. Right now, the onscreen keyboard is working to type this, but this issue keeps coming up. Also, had this issue occur when trying to compose an email in GMail app.

I’ve restarted the phone several times to get the onscreen keyboard to appear. The issue reoccurs after a while and then I have to restart the phone again. The iOS is up to date with version 15.3.1 on my iPhone 12 mini. I saw a similar post on this issue for another product.

iPhone 12 mini

Posted on Mar 10, 2022 10:47 AM

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Mar 11, 2022 10:43 AM in response to CIM-12mini

Hi there CIM-12mini,


If your onscreen keyboard is not appearing when you need to type, the first thing we would recommend is to follow these steps:

1. Press and hold either volume button and the side button until the power off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

This information can be found here: Restart your iPhone


Also, disable Bluetooth under Settings > Bluetooth to see if this continues.


If this issue persists after restarting and while Bluetooth is disabled, then we would advise contacting Apple Support to get the best assistance going forward. 

Get Support


Take care!

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Onscreen keyboard won’t open when needed

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