iPhone 13 - Missing notification on select apps after transferring from iPhone XS

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8 points

iPhone 13 - Missing notification on select apps after transferring from iPhone XS

I am missing notifications on select apps (Banking, Local News), but not for all apps. This is after transferring data from a problem free iPhone XS max to a new iPhone 13 pro max.

I have tried:

1) Restarting the iPhone

2) Ensure your app is updated to the latest version.

3) Ensure your app has Notification turned on (Settings->Notifications)

4) Scheduled Summary is off

5) Do Not Disturb is not on

7) Sleep Focus is off

8) iOS is up-to-date

9) Deleting app and re-adding

10) Resetting all settings (not a full erase)

The only thing left to try is a full erase/restore and or full erase/new iPhone setup from scratch. I haven't done this since it's only a few apps, but some are my most critical and I need the notifications.

I am very frustrated with this iPhone 13 pro. Any advice on tips to try before giving it up or returning it?

Thanks,

-JG

iPhone 13 Pro Max

Posted on Mar 10, 2022 3:09 PM

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Answer 1

Top-ranking reply

jgalloway84 Author

Level 1

8 points

Mar 11, 2022 11:52 AM in response to jgalloway84

I found the fix on another forum. It sounded unlikely to fix the problem, but it worked for my case.

It has to do with this setting: Settings->Notifications->Siri (Announce Notifications was off).

Turned it on then closed settings
Went back and turned it off again
Deleted problematic apps
Rebooted
Reinstalled problematic apps
Fixed

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Answer 2

ArmMan1016

Community Specialist

Mar 11, 2022 11:48 AM in response to jgalloway84

Hi jgalloway84,

Welcome to Apple Support Communities. We're happy to help you with this. Since this only happens with certain apps, you may not have Banners enabled for those affected apps. Go to Settings > Notifications, tap one the apps you're having this trouble with, and make sure Banners is selected under "Alerts". You can get further info on this here:

Use notifications on your iPhone, iPad, and iPod touch

Feel free to reach back out if you have any questions.

Have a great day!

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Answer 3

jgalloway84 Author

Level 1

8 points

Mar 11, 2022 11:52 AM in response to ArmMan1016

Hi - That was #3 step and did not fix the problem. I actually replied to my post with the fix that worked for me.

Can you mark this case as resolved?

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iPhone 13 - Missing notification on select apps after transferring from iPhone XS

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