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I'm switching from Verizon to AT&T and have a new iPhone 12. As the question says, it's stuck on the "instal now" step of the process with the spinning wheel. It's been about an hour and other people have had had this problem, which was solved by them by force restarting the phone. I'm hesitant to do this because I am in the process of changing networks too. Any suggestions?
Thanks!
middlepersonality Said:
"New iPhone 12 stuck on software update 'install now' screen."
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Troubleshooting a Locked iPhone:
If the screen is locked...
Start with a Restart:
Refer to this link: Force Restart iPhone - Apple Support
No Success?
Refer the the following for troubleshooting techniques.
middlepersonality Said:
"New iPhone 12 stuck on software update 'install now' screen."
-------
Troubleshooting a Locked iPhone:
If the screen is locked...
Start with a Restart:
Refer to this link: Force Restart iPhone - Apple Support
No Success?
Refer the the following for troubleshooting techniques.
Here's a really simple solution that was proposed by somebody else on a similar post (from 2020!) and it worked like a charm for me when migrating to a new iPhone 13. Just hold the power button down for a few seconds then select "Start Over". That kicked it past the spinning wheel and on with the update / migration process.
You'd think Apple would have fixed this problem sometime in the last 2 years though, wouldn't you?
TheLittles Saud:
"software update"
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So, are you Updating the iOS?
If so, and it Is stuck, restart your iPhone. Then, use a computer to install the update.
Back Up First:
IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update
then...
2. Proceed with the Update:
middlepersonality Said:
"New iPhone 12 stuck on software update "install now" screen.I'm switching from Verizon to AT&T and have a new iPhone 12. As the question says, it's stuck on the "instal now" step of the process with the spinning wheel.[...]I'm hesitant to do this because I am in the process of changing networks too. Any suggestions?"
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What is this update for exactly?
Update to my previous post: it turns out that after starting over, I had to do a manual fresh install, perform the software update, then wipe and transfer. So, not quite "really simple" after all.
software update
New iPhone 12 stuck on software update "install now" screen.
