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Purchased music won't play

dark listed songs play, but grayed out ones don't

iPod nano (7th Gen)

Posted on Mar 10, 2022 4:18 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2022 4:35 PM

Hoggmeister Said:

"Purchased music won't play: dark listed songs play, but grayed out ones don't"

-------


Thank you for the screenshot.


Playing Downloaded Music:

Seeing no "downarrows", these are apparently downloaded. So, start with a restart.


Verify that Music is Enabled in Cellular:

  1. Go to: Settings
  2. Tap: Cellular
  3. Scroll Down: to Music
  4. Tap: Music (so that it is green)
1 reply
Question marked as Top-ranking reply

Mar 10, 2022 4:35 PM in response to Hoggmeister

Hoggmeister Said:

"Purchased music won't play: dark listed songs play, but grayed out ones don't"

-------


Thank you for the screenshot.


Playing Downloaded Music:

Seeing no "downarrows", these are apparently downloaded. So, start with a restart.


Verify that Music is Enabled in Cellular:

  1. Go to: Settings
  2. Tap: Cellular
  3. Scroll Down: to Music
  4. Tap: Music (so that it is green)

Purchased music won't play

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