iphone unresponsive

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See: If your iPhone won't turn on or is frozen - Apple Support.

Jack

melena66 Said:

"iphone unresponsive: My mom was making a phone call then her phone stopped working, you can press any apps or even turn the phone off"

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Troubleshooting a Frozen iPhone:

Try the Tips at these Apple Support Links:

• If the Screen isn’t Working on your iPhone or iPad - Apple Support

• If your iPhone is Stuck on the Apple Logo - Apple Support

• If you Need More Help - iPhone - Apple Support