Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

'the internet connection appears to be offline'

My iPhone says 'the internet connection appears to be offline' in certain apps. How can I fix this?

iPhone 8

Posted on Mar 10, 2022 8:03 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2022 8:12 PM

Happens at all wifi hotspots. It does not work with cellular data turned on. I saw an article that said I should go into my iPhone settings, then General and remove the Profile but I couldn't find this option. Any idea where I can remove my Profile?

9 replies

Mar 10, 2022 8:29 PM in response to gerryt3

If it was just your service provider then you would not have an issue when you use WiFi hotspots (I'm assuming that some of the hotspots you use were not affiliated with Rogers). Also when you were at a non-Rogers hot spot your Safari browser would not go to the internet, you would not get mail and no other apps that use the internet would work.

'the internet connection appears to be offline'

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.