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User profile for user: John H. Lincoln
John H. Lincoln Author
User level: Level 1
42 points

The iPhone icon appears in the sidebar, but the Finder window is BLANK.

Where is the Finder window information for syncing, or backing up, the iPhone?

iPhone 11, iOS 15

Posted on Mar 10, 2022 11:57 PM

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Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,724 points

Posted on Mar 11, 2022 12:34 AM

Disconnect the iPhone from your iMac. Shut Down and Restart your iMac.


Then, Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Now connect the iPhone back to your iMac and check the Finder again.


Axel F.

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Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,724 points

Mar 11, 2022 12:34 AM in response to John H. Lincoln

Disconnect the iPhone from your iMac. Shut Down and Restart your iMac.


Then, Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Now connect the iPhone back to your iMac and check the Finder again.


Axel F.

Reply

The iPhone icon appears in the sidebar, but the Finder window is BLANK.

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