Hello, I followed the support suggestions to erase my HD on a 2015 Mac book Pro laptop. Now when I try to restart to reinstall OS holding command R it goes into "internet recovery" and takes a while and then just fails. Can someone help me?
MacBook Pro 15″, macOS 11.6
sorry, I should have given more info. after pressing Command - R upon startup it goes into rotating globe image and says "Starting Internet Recovery, This may take a while" The few different times I've tried it it has taken between 6 and 15 min. It WAS connected to my Wifi before I erased the HD and my other computer is on the Wifi and having no connectivity issues. The progress bar underneath the spinning earth slowly fills and eventually fails before reaching full. The image then changes to the globe with the triangle containing an exclamation point. The txt says support.apple.com/mac/startup and below that it says "-2003F". Thanks so much for looking at this!
sorry, I should have given more info. after pressing Command - R upon startup it goes into rotating globe image and says "Starting Internet Recovery, This may take a while" The few different times I've tried it it has taken between 6 and 15 min. It WAS connected to my Wifi before I erased the HD and my other computer is on the Wifi and having no connectivity issues. The progress bar underneath the spinning earth slowly fills and eventually fails before reaching full. The image then changes to the globe with the triangle containing an exclamation point. The txt says support.apple.com/mac/startup and below that it says "-2003F". Thanks so much for looking at this!
now we are getting somewhere. but it is not such a great place to get to.
Yosemite wants to see formatted drive whose Directory is in good shape (Directory passes Disk Utility First Aid) and is NOT formatted APFS (used for High Sierra and later), but MacOS Extended format.
From where you are, you should be able to select Utilities off a menu (or possibly quit Installer and get back to Utilities) launch Disk Utility and run first aid, or ERASE the drive again, and ensure it is MacOS Extended format.
Thanks so much for this Grant!
I will admit to not being completely certain that none of your
suggested connectivity problems exist.
I'm just using standard Verizon home wifi so I feel that
sound like it rules out a few.
And the laptop was fully charged and plugged in for the entire
procedure so I don't think that was a problem. But if you think resetting
the Date Time might help I'd be willing to try that certainly.
I don't have an ethernet port in the laptop so that potential solve isn't possible.
I did back up with time machine prior to this ill advised move.
is it possible somehow to reboot it back to its former self using that?
Thanks so much for your help with this!
so what you seem to be reporting is that it can not complete loading Internet Recovery.
If you don't have any of the obvious stinkers I listed, and it makes progress, my suggestion would be to just try again later.
About macOS Recovery on Intel-based Mac computers - Apple Support
.
<< just fails >.
what does that mean, EXACTLY? what messages, what error numbers, what other symptoms, and how much time have you allowed?
I want to assure you I tried MANY MANY times before posting my original question but after your advise to just try again I did and it Worked! ha! so thanks for that nudge to just try again. So I clicked to Install new OS and am now shown a page asking me to "Select the disk where you want to install OS X" But no disks are shown to choose. the area below is just blank and there is no way to get the Install button to be clickable. Any help with this one? Or maybe I should just do it again and click restart from time machine back up. Again, thankyou sooo much for this help. Amazing!
In Internet Recovery, these low negative thousands error messages indicate that your provided Wi-Fi Network is inadequate in some fashion, and cannot be used (for this purpose) in its current state.
Common problems include:
Hidden Network-name
required use of a proxy server to get Internet access
required use of a login page to get Internet access
Use of a login server or certificate to get Internet access
Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)
Use of Fixed IP address rather than good old DHCP
Variance of the time by more than five minutes
Failure of Router to provide workable DNS server addresses, or providing 0.0.0.0 [may produce -2002f]
If you have an Ethernet port, you may in some cases be able to move your Mac close to the Router and connect to the Router using Ethernet.
The higher the number, the more obscure the problem.
If your battery was completely depleted, the Date&Time could have reverted to the default, which will not work. There is a terminal command to reset to current Internet Date&Time -- post back for assistance.
You should consider upgrading to al least 10.11 El Capitan. The changes are not very dramatic from Yosemite, but Internet support is better, and your ability to get an even more advanced version, if you decided to do so, will be better.
10.11 El Capitan is the Gateway for all later versions, because once it is installed and fully updated, it has an improved Mac App Store.
How to get old versions of macOS - Apple Support
Wow, you knew what was coming next didn't ya. So before I (mistakenly) decided to wipe the HD on this laptop I was Running the latest version of Monterey as my Mac Book was made in late 2015 just squeaking in under the requirements. But now when I try to Download it it says that I cant install it on this computer. And when I click on the About this Mac it now says my Mac Book Pro is from Mid 2014 !! Doh! Any idea how to fix this?
all upgrade paths lead through installing, then fully upgrading 10.11 El Capitan.
During the 10.11 Update process, the "modern" version of the Mac App Store will be installed, giving you access to later versions.
Ok, I'll do that now but I'm wondering why my Computer now identifies itself as mid 2014, when its said its late 2015 for the last 7 years and if theres a way to fix that as it will only let me install OS Big Sur if it says its a mid 2014 Mac Book Pro
Bango! Erased it again, ran Disk Utility, all checked out and then was able to install.
Thankyou SO much for your help here Grant!
you rule.
internet recovery for mac not working
