iCloud is asking for my 4 digit iphone passcode but my passcode is 6 digits
iCloud is asking for my 4 digit iphone passcode but my passcode is 6 digits.
iPhone 6s Plus
iCloud is asking for my 4 digit iphone passcode but my passcode is 6 digits.
iPhone 6s Plus
Hey there 1984Robin,
Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.
Sounds like your device might be asking you for your verification code. Take a look here:
Two-factor authentication for Apple ID
Verification codes
A verification code is a temporary code sent to your trusted device or phone number when you sign in to a new device or browser with your Apple ID. You can also get a verification code from Settings on your trusted device.
A verification code is different from the device passcode you enter to unlock your iPhone, iPad, or iPod touch.
We hope this helps.
Have a great day!
Hey there 1984Robin,
Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.
Sounds like your device might be asking you for your verification code. Take a look here:
Two-factor authentication for Apple ID
Verification codes
A verification code is a temporary code sent to your trusted device or phone number when you sign in to a new device or browser with your Apple ID. You can also get a verification code from Settings on your trusted device.
A verification code is different from the device passcode you enter to unlock your iPhone, iPad, or iPod touch.
We hope this helps.
Have a great day!
1984Robin,
We appreciate the clarification. Based on what's happening with the account recovery process, we recommend getting in contact with Apple directly: Get Support
Best wishes.
No it is not helpful. This happens when my wife was trying to recover her iCloud Apple ID on Macbook. First it asks for her to enter her phone number. Then it sends a code to her phone which she enters into her Macbook. The it asks for her to enter the passcode for her phone. Her phone has a 6 digit passcode but Apple asks her to enter a 4 digit code on her Macbook. There is no such code so we are stuck. I appreciate any help you can give but please actually read my post to understand the question.
iCloud is asking for my 4 digit iphone passcode but my passcode is 6 digits