iCloud is asking for my 4 digit iphone passcode but my passcode is 6 digits

iCloud is asking for my 4 digit iphone passcode but my passcode is 6 digits.

iPhone 6s Plus

Posted on Mar 12, 2022 12:43 PM

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Question marked as Top-ranking reply

Posted on Mar 13, 2022 11:04 AM

Hey there 1984Robin,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


Sounds like your device might be asking you for your verification code. Take a look here:


Two-factor authentication for Apple ID


Verification codes
A verification code is a temporary code sent to your trusted device or phone number when you sign in to a new device or browser with your Apple ID. You can also get a verification code from Settings on your trusted device.
A verification code is different from the device passcode you enter to unlock your iPhone, iPad, or iPod touch. 


We hope this helps.


Have a great day!

3 replies
Question marked as Top-ranking reply

Mar 13, 2022 11:04 AM in response to 1984Robin

Hey there 1984Robin,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


Sounds like your device might be asking you for your verification code. Take a look here:


Two-factor authentication for Apple ID


Verification codes
A verification code is a temporary code sent to your trusted device or phone number when you sign in to a new device or browser with your Apple ID. You can also get a verification code from Settings on your trusted device.
A verification code is different from the device passcode you enter to unlock your iPhone, iPad, or iPod touch. 


We hope this helps.


Have a great day!

Mar 15, 2022 7:56 AM in response to Rob_H1

No it is not helpful. This happens when my wife was trying to recover her iCloud Apple ID on Macbook. First it asks for her to enter her phone number. Then it sends a code to her phone which she enters into her Macbook. The it asks for her to enter the passcode for her phone. Her phone has a 6 digit passcode but Apple asks her to enter a 4 digit code on her Macbook. There is no such code so we are stuck. I appreciate any help you can give but please actually read my post to understand the question.

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iCloud is asking for my 4 digit iphone passcode but my passcode is 6 digits

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