Big Sur 11.6.4 and pCloud Drive?

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Level 1

7 points

Big Sur 11.6.4 and pCloud Drive?

Hello,

Ever since updating my 2019 MacBook Pro to Big Sur 11.6.4, I can no longer mount my pCloud virtual drive. The app seems to work per se, but no virtual drive and no way to access my files except through pCloud's web interface, which is way less convenient for my purposes.

I'm guessing that something must be preventing pCloud's extension from loading at startup, but I'm not sure how to test that, let alone fix the problem. (I've uninstalled and reinstalled pCloud several times, but that doesn't help.)

Any suggestions? Thanks in advance!

MacBook Pro with Touch Bar

Posted on Mar 12, 2022 5:07 PM

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Answer 1

Owl-53

Level 10

102,439 points

Mar 13, 2022 9:08 AM in response to Elaine Zeman

The only thing I am seeing on their Site is Requires macOS 10.9 or later

It does mention for Intel Apple Computers and Apple Silicon M1 Computers which sort of implies compatible with Big Sur because M1 Apple Computer only Shipped with Bug Sur ( at the beginning of M1 Release ) or now with Monterey.

Suggest contacting the Developers for an updated version since the issue only started since Big Sur 11.6.4

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Answer 2

Elaine Zeman Author

Level 1

7 points

Mar 15, 2022 1:25 PM in response to Owl-53

I've been in touch with pCloud support for days now, and we still don't have a solution to this problem, despite my using the current version of their app (for Intel Macs). Good reason to suspect that the problem is indeed Big Sur 11.6.4, because I have another computer running Monterey and that mostly solves the problem, i.e., the virtual drive is accessible through the app, however it still doesn't show up on my desktop.

Can anybody think of anything else to try?

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Big Sur 11.6.4 and pCloud Drive?

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