Pending

I have bought something off of a game called genshin and it gave me the gems but when I looked in my purchases it says pending, and no money has been taken off of my account. Its just confusing to me

iPhone 13 Pro, iOS 15

Posted on Mar 12, 2022 5:26 PM

Reply
1 reply

Mar 14, 2022 6:28 AM in response to AziidJonez10

Hello AziidJonez10,


We'd like to help get this taken care of. It's possible that your payment method hasn't yet been charged, and the charge is still pending.


As shown in How apps, content, and subscriptions from Apple are billed:


"When you buy items or pay for subscriptions, your payment method is charged at the time of purchase or within a few days."


We hope this helps.


Cheers.

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Pending

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