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Pending Purchases

I’ve had a pending purchase for the game Genshin Impact for months now. At first I waited a few days for it to go through and when it didn’t I tried adding a card to my phone to pay it and that didn’t work. I may just be dumb but I have no idea what to do.

iPhone 12 Pro Max, iOS 15

Posted on Oct 11, 2022 1:40 PM

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Question marked as Top-ranking reply

Posted on Oct 11, 2022 1:54 PM

Whenever I add any card, it shows the card as failed (for context this card has $50 and the pending purchases add up to $35) and says “to avoid interruption to your purchases, verify your payment information or add a new payment method” so I verified it and it failed again. I then added a new payment method that also failed. I checked the balance and they both have more than enough.

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Question marked as Top-ranking reply

Oct 11, 2022 1:54 PM in response to rossbcl

Whenever I add any card, it shows the card as failed (for context this card has $50 and the pending purchases add up to $35) and says “to avoid interruption to your purchases, verify your payment information or add a new payment method” so I verified it and it failed again. I then added a new payment method that also failed. I checked the balance and they both have more than enough.

Pending Purchases

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