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"suggestd" cost the CUP time to 100% with Safari

When Safari had amount of search results, after this, it trigger "suggestd" a lot of CUP time and it goes to 100%, why it have this issue ? How can I get right of this kind fo issue ?


Safari "Version 15.3 (16612.4.9.1.8, 16612)"

MacOS "macOS 11.6.4 (20G417)"


Thanks


Mac mini, macOS 11.6

Posted on Mar 13, 2022 4:11 AM

Reply
7 replies

Mar 14, 2022 8:26 AM in response to sunsteve98

Hey sunsteve98,


One thing you can do to isolate the issue is to boot using safe mode and see if the issue persists.


"If the issue continues while in safe mode, or your Mac restarts several times and then shuts down while starting up in safe mode, you should reinstall macOS and make sure that your Apple software and third-party apps are up to date.


If the issue doesn't continue while in safe mode, leave safe mode by restarting your Mac normally. Then test for the issue again. The issue might be resolved.

If the issue returns after leaving safe mode, startup items are probably at fault. Apps can install such items in numerous places, and they aren't always easy to find or recognize. For that reason, you should first make sure that you've installed any available updates for your Apple software and third-party apps.

If updating your software doesn't help, try any of these solutions:

  • Test your login items.
  • To learn whether software in your user account is causing the issue, set up a new user account, then log in to it and try to reproduce the issue in that account.
  • Unplug all accessories from your Mac, including printers, drives, USB hubs, and other nonessential devices. You could have an issue with one or more of those devices or their cables.
  • Reinstall macOS.

If you still need help, please contact Apple Support.


How to use safe mode on your Mac - Apple Support


Have a good one.

Mar 14, 2022 7:48 AM in response to sunsteve98

Greetings sunsteve98, 


We understand you to say that only when using Safari you’re noticing a process called ’suggestd’ running at 100% CPU. 


Are you seeing any available updates for your Mac in System Preferences > Software Update? If so, please install them.


Do you have any extensions running in Safari? How to install Safari extensions on your Mac If so, let’s disable them and test again. 


Thanks. 

Mar 14, 2022 9:38 AM in response to mario49

I actually have done each and every steps that you listed, including reinstalling my Mac. I tested again after reinstallation, and the issue still persists. Sooooo, where do I go from now?


One more thing, just for you info. I never had this issue before the current Big Sur upgrade.

Now My System Version: macOS 11.6.4 (20G417), the Safari "Version 15.3 (16612.4.9.1.8, 16612)"


Regards,


Mar 14, 2022 9:43 AM in response to sunsteve98

Thanks for keeping us updated sunsteve98.


You've done a tremendous job in troubleshooting this specific issue with Safari. Since you've already completed a macOS reinstall and this issue continues to occur, you might want to consider reaching out to Apple Support for additional assistance. They might have to investigate this issue further with you. Just in case, you can use the link below to reach them:


Get Support - Apple


Thank you for using Apple Support Communities. Best of luck.

"suggestd" cost the CUP time to 100% with Safari

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