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My wife's MacBook Air will connect to the internet but will not load web pages. My MacBook Air is working fine. I've tried the recommendations to turn off Safari extensions, use command-R, nothing works. Please help

My wife's MacBook Air will connect to the internet but will not load web pages. My MacBook Air is working fine. I've tried the recommendations to turn off Safari extensions, use command-R, nothing works. Please help


MacBook Air 13″, macOS 10.13

Posted on Mar 13, 2022 2:09 PM

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Question marked as Top-ranking reply

Posted on Mar 14, 2022 3:23 AM

If Safari doesn't open a webpage or isn’t working as expected

If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support


Quote:

Check network settings

Certain network settings, such as those related to using a proxy server or custom DNS server, can affect access to content on the internet. Even if you haven't changed your network settings, you might have installed software that changed those settings for you.


System Preferences > Network > WiFi > Proxies




1 reply
Question marked as Top-ranking reply

Mar 14, 2022 3:23 AM in response to tom.calderwood

If Safari doesn't open a webpage or isn’t working as expected

If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support


Quote:

Check network settings

Certain network settings, such as those related to using a proxy server or custom DNS server, can affect access to content on the internet. Even if you haven't changed your network settings, you might have installed software that changed those settings for you.


System Preferences > Network > WiFi > Proxies




My wife's MacBook Air will connect to the internet but will not load web pages. My MacBook Air is working fine. I've tried the recommendations to turn off Safari extensions, use command-R, nothing works. Please help

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