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Level 1

4 points

Factory Reset

If I factory reset an iphone I'm planning to sell, well that affect the data that I transferred on to the new iphone I just purchased?

iPhone 11 Pro

Posted on Mar 14, 2022 9:43 AM

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Level 5

4,410 points

Posted on Mar 14, 2022 10:24 AM

Here is Apple document on what to do before you sell.

It should not have any effect on the new phone

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2 replies

Best reply

Level 5

4,410 points

Here is Apple document on what to do before you sell.

It should not have any effect on the new phone

Level 1

4 points

Thank you for your response. When I go to enter my Apple ID at the end of the process I get an error message -

Verification Failed

There was an error connecting to the Apple ID Server

Do you know what might be causing this? I am connected to wi fi.

Factory Reset

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