I just got a new Iphone 13pro. As I was walking through the set up, the new phone required an upgrade to 15.4 and would only allow the upgrade option. I started the upgrade and it has been running for over 2 hours with the "install now " message displayed and the rotating circle moving.
Has anyone else run into this?
[Re-Titled by Moderator]
iPhone 13 Pro
Check the range of the mobile network, see this Apple article:
If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
Check Wi-Fi network, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder
Update your iPhone, iPad, or iPod touch with the Finder - Apple Support
Check the range of the mobile network, see this Apple article:
If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
Check Wi-Fi network, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder
Update your iPhone, iPad, or iPod touch with the Finder - Apple Support
Have you try to do the update via PC ot Mac?
Try to free up iPhone device storage see this Apple articles below:
If you need more space for an update on your iPhone, iPad, or iPod touch
If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support
How to check the storage on your iPhone, iPad and iPod touch
How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)
Clear Other storage on your iPhone or iPad
Clear Other storage on your iPhone or iPad - Apple Support
What's the difference between device storage and iCloud storage?
What's the difference between device storage and iCloud storage? - Apple Support
If they are On, turn Off Hotspot & VPN.
yes its connected to wifi but still the upgrade it ongoing and its been more than 2 hrs for me. What can be done?
iOS 15.4 stuck preparing update
