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Help - Apple ID recovery in a loop

Hello,

My Apple ID was linked to a European phone number and device that I haven't used in years. Apple keeps sending the verification codes to that phone number and device and my account has been in recovery 5 times! It is stuck in this loop: it keeps saying that in a certain number of days I would receive feedback and instructions on my new trusted US phone number (text or phone call) but I never receive them, then I have to call again Apple support, repeat again to a senior advisor, who keep have me go through that same recovery process that doesn't work. I have lost all of my contacts, and work emails for the past month! What can I do? Is anyone in the same situation?

MacBook Air 13″, macOS 10.12

Posted on Mar 15, 2022 8:05 AM

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Question marked as Top-ranking reply

Posted on Mar 15, 2022 11:38 AM

See if anything here helps. 


Verification code - how to get one and sign in with two-factor authentication.   *

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Help - Apple ID recovery in a loop

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