my old photos are not loading. it shows unable to upload. i have tried everything regarding this. please help me fix this

i am unable to access my old photos and videos in my iphone 11. its shows unable to upload popup. please help me fix this. i have tried everything.

Posted on Mar 16, 2022 12:12 AM

Reply
1 reply

Mar 16, 2022 6:22 PM in response to sonammbajaj

Thanks for posting in the Apple Support Communities sonammbajaj,


If Photos has stopped responding while trying to upload photos, try quitting the app.


  1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
  2. Swipe right or left to find the app that you want to close. 
  3. Swipe up on the app's preview to close the app. 


This will allow a fresh instance of the Photos app to launch the next time you tap the icon.


You can check the status using the following steps:


  1. Open the Photos app.
  2. Select the Library tab, then tap All Photos.
  3. Scroll to the bottom to see the status bar. 


The following page offers additional information and guidance that may be helpful: Get help with iCloud Photos


Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my old photos are not loading. it shows unable to upload. i have tried everything regarding this. please help me fix this

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.