Tri-tone instead of set sounds for e-mails

Yupp, I can confirm that this is exactly what worked for me.

All of a sudden, the Gmail App's custom notification sound, set in the Gmail App itself under settings > Notification sounds only works, if the iOS device's native Notification settings for the Gmail App include at least one visual notification (i.e. Banners). It's ludicrous.

For me the source was the gmail app. For gmail notifications I normally choose sound notifications but no banners. In order to stop the tri-tone I have to check at least one of the banner options. If I uncheck the 2 banner options below, the tones will return for every new email. This issue began with iOS 15.4.

LanguageLaura's fix worked for me too. I did find that if I turned off sound notifications in the actual Gmail app under settings (bottom of list), left both Gmail and Apple Mail IOS notification settings checked with the banners, I received the actual sound I selected within the iphone settings under Notifications, Mail, Customize Notifications at the bottom of the page. In my case using 'Keys'. Using this and then checking a sound within the actual Gmail app , I got all 3 notification sounds. LanguageLaura.......Kudos to you on this discovery and fix!

Bingo! Turned on “Banners” in gmail notifications and now sounds play properly as the did before 15.4.

Pending the real fix, I'm working with the iOS settings/notifications/Mail/ custom notifications set for alert, banner, sound and badge for Gmail and only a badge, no sound and no alert, no banner for the iCloud email. Incoming Gmails use whatever sound I set within the settings of the actual Gmail app located at the bottom of all the folders. Least it's a workaround for now. Better than no sounds.

GMail settings/ notification sounds set to NONE. iPhone settings/notifications/ Mail (Apple)/notifications on, sounds on, lock screen,notification center and banner unchecked. Badges on. Gmail notifications on, lock screen, notification center both unchecked and sounds on which results in apple selected sound being heard, but no badges. Include a checked banner as LanguageLaura found and I'll get the apple sound, a badge count and a quick drop down temp banner which disappears.

Look at my screenshot - just hit the "Show Previews" and set it to "Never". It's a setting specific to each app.

Interesting...so just to clarify...if you turn on any of the visual alerts....the proper sound plays for new email?

I deleted the app and reinstalled and now the 'classic' tone is gone lol

Since, I was getting the tone I wanted sending Gmail ios to Gmail osx and the banner message was coming up twice and not always the same time as the tone. The tone was what I set under ios notifications. It didn't last for long unless there really is a long long tone delay. No luck. I set a gmail sound within the gmail app again that came through when sending from gmail to icloud, but no more of the apple sounds. Oh wait 1/2 hr later. Mail from phone gmail to osx gmail gave the gmail tone on one popup and the apple tone on the second popup from the same email........ LanguageLaura, your fix is still good, it's someone out there messing with us.

Glad to hear so many are able to replicate this. I currently have the sound alert all turned off...the visual alerts for emails is just a dealbreaker for me....I don't suppose anyone has found a combination/recipe that allows for preferred sounds w/o any visual alerts? ....I guess that would technically be the fix though. Anyway...I guess we wait.

I currently have the perfect combination for what I'm after*

Gmail App custom sound

and the below for the Gmail App in the iOS Notification settings

* Yes, this is a workaround and totally illogical re. the visual alerts. But I actually never see the Notification Center alerts, since I have the lock screen set to never show previews.

Works for me.

Brilliant...gonna give it shot. This might be a silly question, but how do I adjust the Notification Center settings to never show previews. I only see the ability to do in the actual app setting (as in your screenshot). Is it simply Notification > Show Preview in the iPhone settings?

Are you guys aware of any fix for the issue I’m having with getting endless notification sounds with no notification? It just won’t stop. It’s frustrating. Its the tri tone sound and I thought it was my voicemail acting up so I changed the tone to see and it’s still the tri tone. No idea. Ive re started, shut down etc and it’s not stopping. Seems like all the research I do, no one gets it resolved.