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Icloud

I’m trying to login to my old iCloud to get all my things back I enter my username and password and it’s saying I have to have my old phone on to get into it well that phone is broken so is their anyway I can get into my iCloud without having to get my old phone fixed just to receive the code when I already know my username and password

Posted on Mar 16, 2022 5:42 AM

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Question marked as Best reply

Posted on Mar 16, 2022 6:58 AM


The Apple ID say example1@icloud.com exists on server and you know the password and its account credentials , however that is signed in the device iPhone , visit your cellular service centre with personal identification proofs .

If the account is set with two factor authentication from iPhone .

Issue a sim on behalf of the same number and insert the sim Set up cellular service on iPhone - Apple Support

In a new iPhone that is purchased Turn on and set up iPhone - Apple Support

The Apple ID and password is active so is the 2FA active on the iCloud server , once a new trusted number is added the code will start appearing on the new trusted number , and the person can access the account .

See the article Get a verification code and sign in with two-factor authentication - Apple Support

Then access the account and remove an old inactive verified number from the account .

Go to your Apple ID account page and enter your Apple ID and password.

In the Security section, click Edit.

Click Add a Trusted Phone Number. 

To add a number, enter the phone number and verify it with a text. 

To remove a number, click cross sign next to the phone number you want to remove. 

Note : you don't need account recovery from the server as Apple ID and password are known to you How to use account recovery when you can’t reset your Apple ID password - Apple Support

1 reply
Question marked as Best reply

Mar 16, 2022 6:58 AM in response to javeion272


The Apple ID say example1@icloud.com exists on server and you know the password and its account credentials , however that is signed in the device iPhone , visit your cellular service centre with personal identification proofs .

If the account is set with two factor authentication from iPhone .

Issue a sim on behalf of the same number and insert the sim Set up cellular service on iPhone - Apple Support

In a new iPhone that is purchased Turn on and set up iPhone - Apple Support

The Apple ID and password is active so is the 2FA active on the iCloud server , once a new trusted number is added the code will start appearing on the new trusted number , and the person can access the account .

See the article Get a verification code and sign in with two-factor authentication - Apple Support

Then access the account and remove an old inactive verified number from the account .

Go to your Apple ID account page and enter your Apple ID and password.

In the Security section, click Edit.

Click Add a Trusted Phone Number. 

To add a number, enter the phone number and verify it with a text. 

To remove a number, click cross sign next to the phone number you want to remove. 

Note : you don't need account recovery from the server as Apple ID and password are known to you How to use account recovery when you can’t reset your Apple ID password - Apple Support

Icloud

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