email inbox is saying it is full but it isnt.

Whenever people try to email me on my icloud email. The emails bounce back and say my inbox is full. I have cleared my inbox and my deleted emails. However this problem is still happening.

iPhone 11 Pro Max, iOS 14

Posted on Mar 16, 2022 10:49 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2022 9:29 AM

Hi Tilly03,


Thank you for using the Apple Support Communities! As noted in the article below "When you sign up for iCloud, you automatically get 5GB of free storage. You can use that storage for backups, Mail, iCloud Photos, iCloud Drive, and more. If you run out of iCloud storage, you won't be able to send or receive emails with your iCloud Mail address.":


Mailbox size and message sending limits in iCloud


We would also suggest the following article that can help manage iCloud storage:


Manage your iCloud storage


Hope this helps!

Have a great day.


3 replies
Question marked as Top-ranking reply

Mar 17, 2022 9:29 AM in response to Tilly03

Hi Tilly03,


Thank you for using the Apple Support Communities! As noted in the article below "When you sign up for iCloud, you automatically get 5GB of free storage. You can use that storage for backups, Mail, iCloud Photos, iCloud Drive, and more. If you run out of iCloud storage, you won't be able to send or receive emails with your iCloud Mail address.":


Mailbox size and message sending limits in iCloud


We would also suggest the following article that can help manage iCloud storage:


Manage your iCloud storage


Hope this helps!

Have a great day.


Mar 18, 2022 10:54 AM in response to Tilly03

Hey Tilly,


Thanks for the reply. Here's what we can find:

Note: Mail stored in iCloud counts towards your iCloud storage. If you run out of iCloud storage space, you will not be able to receive new messages at your iCloud Mail address until you make more storage space available.

It doesn't mention if the emails will be automatically resent. Thought is that if the email was returned to sender, they'll need to manually resend to you.


Send and receive iCloud Mail on all your devices and keep Mail settings up to date


Take care!


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email inbox is saying it is full but it isnt.

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