iPhone Update 15.4: I need this REMOVED!

You need to realize that your problem is with the hearing aid App, not Apple. This update contains many important security features. You might check this link as it could help you to contact the app designer.

How to contact an app developer - Apple Support

I have discovered that every time Apple does an update my hearing aid app becomes useless. Eventually the hearing aid will update and catch up with the iOS version. Apple does not support downgrading the iOS so you could contact Oticon On to push them for an update. Also read this link...

https://discussions.apple.com/docs/DOC-250004641

I share your frustraton! After the last Apple update, my hearing aid app did not work for over a month. Finally the app was updated and worked again. I just checked and mine is still working, at least until the next Apple update. Your hearing aids should still be working, it's only the app that is not. I have learned to accept the fact that the app will not keep up with the Apple updates. Of course, the security features of the Apple update are probably more important than our apps. Good Luck!

And so begins the blame game! All apps developers are subject to Apple's legal terms and are responsible for keeping their apps up to date. Apple is not responsible for app snags. Yes, sometimes an Apple update will fix an app, but it is ultimately up to the app developer to update their app. Apple is much more concerned with the usefulness and security of their software to worry about your hearing aids. Much to my surprise, my hearing aid app still works, but I don't rely much on it anyway, since the next update may take it down. Good Luck, I hope your issue will resolve itself soon..

Are you using the controls via iPhone hearing aid button in the control centre as a workaround until the app connects? I am only missing one function on the Oticon app when controlling hearing aids this way. Thanks

Try unpairing and re-pairing. It worked for me.

Ho to Settings/Accessibility/Hearing Devices click on your hearing device at top of screen. Click forget this device. Turn your hearing aids off and then back on. Two pop ups will ask if you want to pair. Click yes/pair. You should be good to go.

Good luck!

This has nothing to do with the hearing aid app, as it is EVERY manufacturer that is experiencing issues. Every hearing aid company sent an email to their dispensers detailing that this is a problem. (I'm an audiologist)

Once you forget your device as described in the post you have to Turn them off and then go into Bluetooth and turn it on and pair them again

I have new ears ordered from Amazon.👂

I am having exactly the same problem since the latest update - 15.4. It is NOT the app's problem.

THANK YOU!!!! it worked!

Same problem here. Iphone keeps losing contact and I shut down/restart my Iphone and contact is restored. Couple of times during the day. Hope an update will be available soon!

every time I touch the phone, all apps get the delete sign!!! If I'm not careful, I might just delete them. This 15.4 update has been nothing but trouble!