Hi, My waif bought a Apple Watch for me from Amazon on January 2022. But I can’t connect with my device because of it wants old owner Apple ID and Password.

Hi, My waif bought a Apple Watch for me from Amazon on January 2022. But I can’t connect with my device because of it wants old owner Apple ID and Password.

iPhone 11 Pro Max, iOS 15

Posted on Mar 16, 2022 6:50 PM

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Question marked as Top-ranking reply

Posted on Mar 16, 2022 7:13 PM

That must have been a used watch. Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through Amazon) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


3 replies
Question marked as Top-ranking reply

Mar 16, 2022 7:13 PM in response to sumz51

That must have been a used watch. Activation Lock is designed to prevent anyone else from using an Apple Watch if it's ever lost or stolen.

About Activation Lock on your Apple Watch - Apple Support


Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. Try to get a refund (through Amazon) or dispose of the watch properly. In the future, see the 'Before you buy a watch from a third-party' section in:

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


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Hi, My waif bought a Apple Watch for me from Amazon on January 2022. But I can’t connect with my device because of it wants old owner Apple ID and Password.

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