Flickering on TV+ app when using subtitles

Question

Level 1

4 points

Flickering on TV+ app when using subtitles

While using the TV+ app I noticed a lot of flickering, and couldn't figure out what was causing it. I first noticed it while watching CODA and thought it was a streaming issue to do with the quality adjusting while streaming, so I tried downloading it and turning off WiFi but this didn't make a difference.

Now I just started watching Dr. Brain in Korean with English subtitles and ran into the same issue. Then I noticed that the screen would flash black after a subtitle line would disappear. This always happened when the line left, and at no other times. As CODA also contains a large amount of subtitles and these are the only two films/shows I've noticed this issue on, the cause has to be the subtitles. When I turned off subtitles for Dr. Brain, the issue was resolved.

How do I watch something with subtitles without having constant flickering?

MacBook Pro 13″, macOS 12.2

Posted on Mar 16, 2022 8:17 PM

Reply

Answer 1

Urquhart1244

Level 10

146,334 points

Mar 18, 2022 4:45 AM in response to jcbebrdly

Is this happening in the TV app on your Mac, or on a different device?

For your Mac, is the issue the same for windowed or full screen? Not as a solution per se, but for diagnostics.

For your Mac, are you watching on the build-in monitor? External monitors can cause issues of their own.

First try a ‘cold restart’. Shut down the Mac, wait a minute or so, then start up again.
Try disconnecting any peripherals that aren’t necessary for this task and that may interfere.
Safe mode can help you to determine whether an issue is caused by software that loads as your Mac starts up. How to use safe mode on your Mac - Apple Support
Starting up in another Mac user account can help you to determine whether an issue could be related to the files or settings in your original user account. How to test an issue in another user account on your Mac - Apple Support
Try resetting the NVRAM using Command-Option-P-R.

Else please contact Apple Support about this. They may be able to tell if this is a known issue/hardware fault for your specific model MBP.

Reply

Flickering on TV+ app when using subtitles

Similar questions