Dear Apple team, my MacBook Pro has been frozen very frequently for a week. I’m wondering how can I restore it?

sixian144 wrote:

My MacBook Pro freezes frequently for a week. I’m wondering how can I restore it ?

To trouble shoot further you can:

—Try a SafeBoot How to use safe mode on your Mac - Apple Support

Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.

In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.

—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 

Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS

You can ask an official Apple team this: Apple Support

You will choose repair or, (if you bought it until 2 weeks) you can restore free.

So Ask Apple Support.

I hope it’ll be better. 😌