Order Details Page Broken?

I'm trying to see the details of my order, however, when going to the order details page? Nothing but billing and shipping. Not too long ago, you could view the details of the item(s) you've purchased, but now? Nothing. So the only way to figure out the configuration as purchased is to grab the order number, search through my emails, and compare the order number to the email order number to then see the specs? This feels like a massive bug and am shocked it hasn't yet been fixed.

Posted on Mar 17, 2022 10:36 AM

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1 reply

Mar 18, 2022 12:57 PM in response to Keegan.M.Smith

Hi Keegan.M.Smith,


Thank you for using the Apple Support Communities! We would recommend reaching out to the Apple Online Store directly. Please reach out here:


Contacting Apple


If necessary, select your country or region from the dropdown menu at the top of the page and click continue to have it reflect relevant information for your location.


Hope this helps!

Have a great day.


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Order Details Page Broken?

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