Error with synchronization

after ios 15.4 update

iPhone X

Posted on Mar 18, 2022 4:51 AM

Reply
1 reply

Mar 19, 2022 8:23 AM in response to akhtanov

Welcome Akhtanov,


You posted in the English Community. It appears you may have an issue with loading your library in the Music app. For this issue, we'd start here: If you can't connect to the App Store, iTunes Store, or other Apple services


1. Check the system status page
Check Apple’s System Status page to see if there’s an outage for a service in your country or region.
 
2. Make sure that your device is connected to the internet
Use any web browser to connect to any website. If nothing loads, use another device on the same network to see if it can connect to any website. If no other devices can access the internet, turn off your Wi-Fi router, then turn it on again to reset it. If you still can’t connect to your Wi-Fi network, contact your internet provider for more help. If only your first device can’t connect to the internet, get help with Wi-Fi on your iPhone, iPad, or iPod touchApple WatchApple TV, or Mac.
If you use cellular service to connect to the internet on your iPhone or iPad, make sure that you have cellular data turned on for the app that you're using. To do this, open the Settings app, tap Cellular, then turn on Cellular Data.
 
3. Update your software
Update to the latest version of iOS or iPadOSmacOStvOSwatchOS, or software for your non-Apple device. Then try to connect again.
 
4. Check the date and time
Make sure that the date and time on your device are set correctly for your time zone.
On your iPhone, iPad, iPod touch: Open the Settings app. Tap General, then tap Date & Time. Get more help with date and time.
On your Mac: Open System Preferences, then choose Date & Time.
On your Apple TV: Go to Settings > General > Date and Time.
If the date and time are incorrect, update them or turn on the option to set date and time automatically.
 
If you still can't connect
If you tried all of the above steps and you still can’t connect, contact Apple Support.
 


Should it persist, do you have an active Apple Music subscription? Do other tabs load in the Music app? Any issues loading other Apple apps, like the App Store? Does it occur if you connect to Wi-Fi?


Hoping to hear back, take care.

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Error with synchronization

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