Streamning issues

Leon,

If it's just Safari on the Mac, then you might want to check for any extensions or content blockers that are interfering with video:

• How to install Safari extensions on your Mac
• See 'Content Blockers' for how to turn it on/off to test: Change Websites preferences in Safari on Mac

You can also try clearing cache/cookies for Safari: Clear your browsing history in Safari on Mac

Cheers.

Leonkv,

Knowing what happens when you try to stream can be helpful. Especially if you are getting any error messages. Here are a few other things to check out and to help isolate:

1. As you said, as far as you know there aren't any restrictions. It would be best to double check. In System Preferences, navigate to Screen Time and see if Content & Privacy Restrictions are turn on. See Set up content and privacy restrictions in Screen Time on Mac.
2. Along that same line, you can check System Preferences > Profile to see if there are any profiles here. These are typically used on school and work devices. If you do have some here and it is a school or work device, contact their administrator.
3. An isolation step you can try is to Start up your Mac in safe mode as it "can help you determine whether issues you’re experiencing are caused by software that loads as your Mac starts up."
4. Another isolation step here would be to create a test administrator user account to see if it is something only related to your user account such as settings: Set up users, guests, and groups on Mac.

Cheers!

Hey there Leonkv,

Thanks for reaching out in Apple Support Communities!

If you're using the apps, check these steps out:

1.Quit and reopen the app

2.Restart your Mac

3.Check for updates

4.Reinstall the app

This information is found in If an app on your Mac stops responding, closes unexpectedly, or won’t open. We're suggesting this as a first step if you're trying to connect to these sites through their apps. Please follow the instructions included in the guide we've provided.

If you're using the Apple TV app, this should help you out:If you can't watch or stream movies and TV shows in the Apple TV app. We're sharing this due to the great tips and suggestions included.

You might also check to see if there are restrictions added to your Mac. If your Mac is managed by a school or business, you'd want to contact the IT department to confirm this.

If this doesn't help, please give us more information. Could you be in Family Sharing and your parent has restricted the access? Using Safari to view the sites? Are you receiving any error messages?

Kind regards.

Take care!

Glad to hear it's working Leonkv,

If you have any other problems, just let us know.

Have a great day!