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shiyi11 Author

Level 1

5 points

iCloud

I’m missing my 200gb storage plan and I don’t know why, it still works last night but it just went back to 5gb. I’ve no idea with this…

iPhone XS Max, iOS 15

Posted on Mar 18, 2022 7:36 PM

Top-ranking reply

Eric--F

Community Specialist

Posted on Mar 19, 2022 2:41 PM

Hey shiyi11,

We'd recommend first checking to ensure you're signed in with the correct Apple ID on your device. This article explains how:Sign in with your Apple ID

It's also possible that your storage plan has expired. You can follow the steps in this article to check and upgrade your storage: Upgrade to iCloud+

Thanks!

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iCloud

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