Unable to update Apple ID payment method

I'm trying to update my payment with my new Visa card, but I am unable to do this. I'm frustrated.


[Re-Titled by Moderator]

MacBook Pro (2020 and later)

Posted on Mar 19, 2022 10:09 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2022 9:35 AM

Hey PickleRoad,


Make sure you’re following the steps in this link to update your payment method:


Change, add, or remove Apple ID payment methods


Make sure your device is up to date and test after restarting as well:


Update your iPhone, iPad, or iPod touch

Restart your iPhone


Test over a different network if you still have issues and see if that has any impact on the issue. 


If that’s not working, can you let us know more about what happens when you try? Do you get any error messages? That can help us determine how to proceed. 


Take care.

2 replies
Question marked as Top-ranking reply

Mar 20, 2022 9:35 AM in response to PickleRoad

Hey PickleRoad,


Make sure you’re following the steps in this link to update your payment method:


Change, add, or remove Apple ID payment methods


Make sure your device is up to date and test after restarting as well:


Update your iPhone, iPad, or iPod touch

Restart your iPhone


Test over a different network if you still have issues and see if that has any impact on the issue. 


If that’s not working, can you let us know more about what happens when you try? Do you get any error messages? That can help us determine how to proceed. 


Take care.

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Unable to update Apple ID payment method

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