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Apple ID has credit from gift card but every time I go to redeem it ask me to update payment information

Trying to purchase music with my credit from my gift card.

Posted on Mar 19, 2022 10:42 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2022 12:15 PM

See if anything here helps.


Apple Card  -


Gift cards redeem.   *


Gift Card - can’t redeem.   *


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  *

2 replies
Question marked as Top-ranking reply

Mar 20, 2022 12:15 PM in response to Timothyfreitasjr

See if anything here helps.


Apple Card  -


Gift cards redeem.   *


Gift Card - can’t redeem.   *


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  *

Apple ID has credit from gift card but every time I go to redeem it ask me to update payment information

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