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Level 1

9 points

MAC OS 12.3 and Preview App hangs when using Markup on M1

Has anyone experienced and or resolved the Preview app hanging on annotate with latest version of MAC OS? I tried rebooting and same results.

MacBook Pro (2020 and later)

Posted on Mar 20, 2022 8:05 AM

Best reply

PRP_53

Level 10

86,101 points

Posted on Mar 20, 2022 8:08 AM

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.

2 - Does the issue present in this mode ?

3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.

4 - If the issue is present in the dummy account - then this appears to be a System Wide issue.

5 - if issue is still present suggest replying to this and will offer addition assistance

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MAC OS 12.3 and Preview App hangs when using Markup on M1

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