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MAC OS 12.3 and Preview App hangs when using Markup on M1

Has anyone experienced and or resolved the Preview app hanging on annotate with latest version of MAC OS? I tried rebooting and same results.

MacBook Pro (2020 and later)

Posted on Mar 20, 2022 8:05 AM

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Question marked as Top-ranking reply

Posted on Mar 20, 2022 8:08 AM



1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then this appears to be a System Wide issue.


5 - if issue is still present suggest replying to this and will offer addition assistance

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1 reply
Question marked as Top-ranking reply

Mar 20, 2022 8:08 AM in response to cncgeorge



1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then this appears to be a System Wide issue.


5 - if issue is still present suggest replying to this and will offer addition assistance

MAC OS 12.3 and Preview App hangs when using Markup on M1

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