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my iPhone says "IPHONE UNAVAILABLE" HOW DO GETCINTO MY PHONE?



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Posted on Mar 20, 2022 3:33 PM

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Question marked as Top-ranking reply

Posted on Mar 20, 2022 4:02 PM

You will need to restore your phone.


How to reset your passcode without a computer if you have iOS 15.2 or higher.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


How to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support



51 replies

Aug 4, 2022 12:34 PM in response to milhomme

If your device has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

Sep 13, 2022 6:59 AM in response to AshrafRoshdy

If it is unavailable you cannot unlock it without restoring it to factory settings.


If your device has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

Aug 18, 2022 7:36 AM in response to Snowwhitegirl

Snowwhitegirl wrote:

my iphone xr is say iphone unavailable how can i get it with out reset it cause i need stuff out of it

It’s too late to get stuff out of your phone. That’s why backups are important.


If your device has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

Oct 10, 2022 5:38 PM in response to zablow

zablow wrote:

My iphone 11 is unavailable and i know my password but it wont let me do anything

If your device has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

Jun 17, 2022 12:53 AM in response to valencia280

There is no way to bypass the unavailable screen without erasing your device.


Have you seen the Erase iPhone option located in the lower right corner of the screen? Press it, and then follow the wizard on the screen to enter your Apple ID and password to reset your phone to factory settings. You then can set up it and restore from your backup.


If you didn't see the Erase iPhone option, did you try the entry 5 times?


If still fails, you may try Appgeeker, iTunes (use recovery mode), or iCloud (Find My iPhone feature), to reset the phone to remove the unavailable screen.



Aug 6, 2022 4:17 PM in response to arassivar52

If your device has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

Aug 10, 2022 7:24 AM in response to rondale50

Where do you see that your cell phone number is associated with another account? Have you followed the posted instructions in this thread on what do to if your phone is unavailable?


If your device has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

Aug 12, 2022 1:36 PM in response to vjckjc

Do you carry the phone in your pocket, with the screen against your body? If so, your body contact can “butt enter” the passcode several times and fail. That symptom has only one cause: too many failed unlock attempts. Nothing else will cause that screen to appear.


If you DO carry the phone in your pocket without a protective case (something I would never recommend for a $1,000 device), go to Settings/TouchID[FaceID]& Passcode and turn off Raise To Wake.


Also carry the phone with the screen away from your body. A broken screen can be replaced; if the back glass breaks the phone cannot be repaired and must be replaced.


Yes, and Bubba is correct; a failing screen digitizer can also cause entry of invalid passcodes.

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