You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone Unavailable Message

my iPhone says "IPHONE UNAVAILABLE" HOW DO GETCINTO MY PHONE?



[Re-Titled by Moderator]

Posted on Mar 20, 2022 3:33 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2022 6:57 AM

my son locked my iphone now the iphone is unavailable how i can open again - i remember the passcode

51 replies

Oct 10, 2022 5:38 PM in response to zablow

zablow wrote:

My iphone 11 is unavailable and i know my password but it wont let me do anything

If your device has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

Aug 12, 2022 1:36 PM in response to vjckjc

Do you carry the phone in your pocket, with the screen against your body? If so, your body contact can “butt enter” the passcode several times and fail. That symptom has only one cause: too many failed unlock attempts. Nothing else will cause that screen to appear.


If you DO carry the phone in your pocket without a protective case (something I would never recommend for a $1,000 device), go to Settings/TouchID[FaceID]& Passcode and turn off Raise To Wake.


Also carry the phone with the screen away from your body. A broken screen can be replaced; if the back glass breaks the phone cannot be repaired and must be replaced.


Yes, and Bubba is correct; a failing screen digitizer can also cause entry of invalid passcodes.

iPhone Unavailable Message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.