Hello. I am currently using an iphone 6. I went to the icloud.com website but whenever I click on select and choose some photos or videos the more button never shows up! I don't know how to find it. If anyone has any information please help!!
iPhone 6, iOS 12
Hi EmmaMarchbanks,
If you haven't done so yet, restart your iPhone. Sometimes simply restarting your device can fix minor issues. If that doesn't help, try selecting only one photo instead of multiple to see if that helps. If none neither of those steps help, test with another device if possible. This will help isolate the issue further. Learn more here: Download iCloud photos and videos.
Reply if you need more help.
Best regards.
Thank you for the recommendation. I found a solution. I tried signing out and back in my Apple ID. It took a while to reload the photos and videos but it worked!!
Unable to find the more button.
